The Massachusetts Trial Court has set limits on who can prepare transcripts being filed for appeal. You're free to use any court reporter you'd like for the trial but when it comes to filing transcripts for appeal, they need to be done by a Court Approved Transcriber. If your trial court reporter is not approved, you could be forced to pay a second to time to transcribe the trial from the court's audio recording.
No national court reporting firm is approved to work in Massachusetts court. Not Esquire, not Veritext, not Huseby. Several other Boston court reporting agencies ignored this requirement so they cannot prepare transcripts for the Appeals Court.
Jones & Fuller Reporting has more more than a dozen reporters and transcriptionists approved for the Trial Court. All court transcripts are prepared in Appeals Court format so they're immediately ready to be filed.
See the full list here.
"Any transcripts that are filed as part of any appeal process in the Judiciary requires transcripts transcribed by Approved Court Transcribers."
Massachusetts Trial Court
Office of Transcription Services